Refund policy

 

Return & Exchange Policy

At Omaricode, we want you to enjoy your purchase with confidence. Please review our return and exchange terms below.

Return & Exchange Window

We accept returns and exchanges within 3 days of purchase.
After this period, we are unable to process any requests.

Eligibility Requirements

To qualify for a return or exchange, the item must be:

1. Unused and unopened

2. In its original condition

3. In its original, untampered packaging

4. Accompanied by a receipt or proof of purchase

Please note: Sale and discounted items are not eligible for return or exchange.

Exchanges for Defective or Damaged Items

If you received an item that is defective, damaged, or incorrect, please notify us within 3 days.

Email us at info@omaricode.com with:

1. Your order number

2. A clear photo/video of the issue

3. A brief explanation

Once approved, we will arrange an exchange for the same product or a similar product of equal value (subject to availability).

Where to Send Returns

All returns should be delivered or shipped to:

Omaricode Beauty
Westbrook Mall Ikate (Chisco Bus Stop),
Lekki, Lagos, Nigeria.

Shipping Costs

1. Customers are responsible for the cost of returning items.

2. Shipping fees are non-refundable.

3. If a refund is approved, return shipping fees will be deducted from the amount refunded.

Delivery times for exchanged items may vary based on your location.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns or exchanges on:

1. Opened or used products

2. Items with tampered or broken packaging

3. Sale or promotional items

Need Assistance?

If you have questions or require support, please reach out to us at:

📩 info@omaricode.com

We’re here to help.